Account Deletion

We respect your right to control your personal data. If you wish to delete your MusicOS account and all associated data, you can do so by following the steps below.

How to Request Account Deletion

Send a Deletion Request

Email us at support@musicos.live with the subject line "Account Deletion Request."

Include Your Account Email

In the body of the email, include the email address associated with your MusicOS account so we can locate and verify your account.

Verification

We may send a verification email to confirm you are the account owner before processing the request.

Deletion Confirmation

Once verified, your account and data will be permanently deleted. You will receive a confirmation email when the process is complete.

Processing time: within 30 days of verified request

What Gets Deleted

Your account profile and login credentials
All uploaded tracks, videos, and artwork
Your library, liked tracks, and saved content
Marketplace transaction history
All associated personal data

Data We May Retain

In certain cases, we may retain limited information as required by law or for legitimate business purposes:

Legal obligations: Transaction records required for tax or financial reporting purposes may be retained in anonymized form.
Fraud prevention: We may retain certain identifiers to prevent fraud and abuse.
Aggregate data: De-identified, aggregated analytics data that cannot be used to identify you may be retained.

Alternative: Download Your Data

Before deleting your account, you may request a copy of your data. Send an email to support@musicos.live with the subject line "Data Export Request" and we will provide a download of your data within 30 days.

Contact Us

If you have questions about account deletion or data handling, please contact us:

Request Account Deletion

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